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Understanding Diffly's "Survey analysis" page

Review and analyze all responses collected through your surveys, including buyer surveys and internal surveys.

Written by Julien Cohen-Roussey
Updated over 3 months ago

Accessing your survey results

To analyze your survey responses:

  1. Go to the Survey analysis tab.

  2. Click on the survey you want to review.

You’ll then be able to explore all responses submitted for that specific survey, including answers to each of your custom questions.

To create a custom question campaign, read this article: Customize your survey templates on Diffly

Viewing survey answers

Once you’ve selected a survey:

  • Scroll down the page to see all answers provided for each question.

  • Qualitative responses (comments) are displayed in full for deeper context.

Filtering your insights

Use the filters at the top of the page to refine your analysis and focus on the most relevant data. You can filter responses by:

  • Deal type

  • Deal stage

  • Deal amount

  • Custom (personalized) fields

  • Display only responses that include comments

Once you applied your filters, you can choose to share or export your insights

Organizing and visualizing feedback

You can choose how to display and analyze survey feedback depending on your needs:

  • Card view
    View all comments in a consolidated grid for a high-level overview.

  • List view
    Display comments in a structured list for detailed reading and comparison.

  • Decision drivers diagram
    Visualize the key decision drivers influencing your prospects.

  • Decision drivers table
    Analyze decision drivers in a structured table format for deeper analysis.

Viewing responses by deal

To review responses related to a specific deal:

  • Click on Responses to access survey answers associated with each deal individually.

  • Click on the arrow to read the answers of the next deal

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