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Understanding Diffly's Tag page

Julien Cohen-Roussey avatar
Written by Julien Cohen-Roussey
Updated over 10 months ago

The tag feature will enable you to process the information gathered from your feedback more efficiently, clearly, and collaboratively. It allows you to include different teams in reviewing and analyzing this information!

Here’s what you can do with Tags:

💡 Organize your topics with precision: Identify and highlight key points discussed in your interviews. With tags, you can easily structure themes, topics, departments, or important insights.

📂 Create custom categories: Organize your tags into categories tailored to your needs. Whether by project, topic, team, or priority, this feature ensures a clear and efficient workflow.

🔄 Facilitate sharing and collaboration: Tags enable every team or department to access relevant and actionable insights. This makes it easier to share data and encourage accountability across the board.

How to use the Tag feature?

Start by creating Tag categories in your Tag page on the left side of your screen.

Open any collected feedback and start tagging words or sentences by clicking on the desired text. An icon will appear, you can either copy your text (left icon) or tag it (right icon).

Once you're done, find all tags and categories of tags in your Tag page on the left side of your screen. You can now filter these tags by using your CRM filters and/or tag categories you created!

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